Customer Service Representative

Johanna Beverage Company is searching for a Customer Service Representative for immediate hire. Candidate must successfully complete a background check, General Physical, and pass a standard drug screen.

Position Details:

• Compensation $20 - $25 an hour
• Full Time Employment with Benefits first of the month following 60 days.
  
  • Medical, Dental, Vision coverage after 60 days (employee premium 12.5%). 401K with Company Match. Company paid Life insurance, and Long Term Disability.
• Monday – Friday 8 AM – 4:30 PM

Summary:
This position works with Vendors, Customers and Carriers to ensure customer relations and resolve customer issues. It requires the ability to multi-task, work independently and prioritize work to meet deadlines.

• Receive and Resolve customer service concerns relating to distribution and customer sales orders.
• Contact vendors, customers and carriers, etc., to coordinate any problems.
• Process customer sales orders and purchase orders
• Assist in inventory cycle counts
• Schedule deliveries and will call pick-ups
• New customer setup and data entry
• Supply Chain/Logistics reporting of issues and concerns

• 2-5 years office support experience
• Detail Oriented and organized
• Strong Verbal and Written communication skills
• Strong computer skills in Microsoft Office and ten-key