The dispatcher is responsible for coordinating the movements of trucks and drivers to make sure that they leave and arrive on schedule. Dispatchers communicate with truck drivers through computers and phones and assign drivers to designated locations. Truck dispatchers are available at all times to answer any questions from drivers, help them avoid traffic jams and keep them aware of inclement weather ahead. Dispatchers arrange customer delivery appointments and coordinate loading sequence of product.
The responsibilities of the position include but are not limited to: